WeAdmit privacy policy.
WeAdmit Technologies, Inc., located at 101 Jefferson Drive, Menlo Park, CA 94025 ("WeAdmit," "we," or "our"), recognizes the importance of your personal privacy. Therefore, we have created this Privacy Policy so that you know how we use and disclose your data when you make it available to us. The Privacy Policy below discloses our practices regarding data collection and usage for the website, mobile website, and mobile application (collectively, the “Websites”), and the service provided thereon (the “Service”).
By using or accessing the Websites and the Service, you signify your agreement to be bound by this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE OUR SERVICE OR PARTICIPATE IN OUR SERVICES.
Key aspects of our privacy practices described in this Privacy Policy include the following explanations:
The data we collect and why we collect it;How we use that data;How we share data; andThe choices we offer.
1. Personal Data That We Collect We do not collect personal data from you unless you voluntarily provide it to us. The personal data which you may provide to us could include your name, contact information (including without limitation address, phone number, and email address), gender, birth date, year of graduation, school and/or school district, grade point average, course enrollment information, test scores, schools and scholarships to which you have applied and the result of such application, income information, job title, and other personal data collected from you or through some other form of consent from you or notification to you.
We will not combine or aggregate personal data with non-personal or statistical or technical data in order to create personal data.
2. Geolocation Information
When you access or use the Service, WeAdmit may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (including but not limited to latitude and/or longitude), IP addresses, and/or similar information regarding the actual location of your device. Location data may convey to us information about how you browse or use the Service. Location data does not collect or share any personal data about you. Location data may be used in conjunction with personal data. Some features of the Service, particularly any location-based services, may not function properly if use or availability of location data is impaired or disabled.
3. Non-Personal or Aggregate Information That We Collect When you access our Service, we may automatically collect non-personal data from you, such as IP host address, web pages viewed, browser type, operating system, referring service, search information, device type, page views, usage and browsing habits on the Service and similar data. We may also aggregate demographic information collected from our users (such as the number of users in a particular geographical location) in a manner which does not identify any one individual. We may also aggregate data collected offline in connection with the Service, obtain non-personal data from third party sources and develop aggregate data by anonymizing previously collected personal data.
It is possible at times when collecting non- personal data through automatic means that we may unintentionally collect or receive personal data that is mixed in with the non- personal data. While we will make reasonable efforts to prevent such incidental data collection, the possibility still exists. If you believe that we have inadvertently collected your personal data, please notify us at hello@weadmit.com.
4. Information Usage
We will only use your personal data as described below, unless you have specifically consented to another type of use, either at the time the personal data is collected from you or through some other form of consent from you or notification to you:
We may store the conversations you have during mentoring sessions for quality assurance and security purposes. The conversation data will also be used to develop more products for our Services, such as to train a chatbot. We de-personalize the conversation data when using this data.We may share your personal data collected in connection with providing the Service.We may use your personal data to respond to your inquires or requests.We may use your personal data to send you emails from time to time about our services, but we will not provide your personal data to third parties for them to contact you directly unless otherwise permitted by this Privacy Policy or you provide your consent.We may share your personal data with third parties to further the purpose for which you provided such data to us (collectively, the “Third Party Vendors”). Specifically, we will share your data with the following Third Party Vendors:
Third Party Vendor Privacy Policy
Google
https://policies.google.com/privacy?hl=en-US
Amazon Web Services
https://aws.amazon.com/privacy
Slack
https://slack.com/privacypolicy
Zoom
https://zoom.us/privacy
Twilio
https://www.twilio.com/legal/privacy
Segment
https://segment.com/legal/privacy/
Sentry
https://sentry.io/privacy/
We urge you to read the privacy practices of all of our Third Party Vendors before submitting any personal data through the Service.We may share your personal data for training and/or internal marketing purposes or to deliver better service.We may disclose personal data as required by law or legal process.We may disclose personal data to investigate suspected fraud, harassment or other violations of any law, rule or regulation, or the terms or policies for our services or our sponsors.We may transfer your personal data in connection with the sale or merger or change of control of WeAdmit or the division responsible for the services with which your personal data is associated.We may share your personal data with an affiliate of WeAdmit who is in the same corporate family as us as long as their privacy practices are substantially similar to ours. We will never sell your personal data or share it in a manner which does not comply with the foregoing, without notifying you in accordance with the terms of this Privacy Policy.
Non- personal data or aggregate data may be used by us for any purposes permitted by law and may be shared with any number of parties, provided that such data shall not specifically identify you.
5. Cookies and Similar Technologies “Cookies” are pieces of information that may be placed on your computer by a service for the purpose of facilitating and enhancing your communication and interaction with that service. Many services use cookies for these purposes. We may use cookies (and similar items such as clear gifs, web beacons, tags, etc.) on our Service to customize your visit and for other purposes to make your visit more convenient or to enable us to enhance our Service. We may also use and place cookies (and similar items) on your computer from our third party service providers in connection with the Service, such as an analytics provider that helps us manage and analyze Service usage, as described more fully below. In addition, our advertisers and business partners may set cookies and similar items on your computer when you use our Service. You may stop or restrict the placement of cookies on your computer or flush them from your browser by adjusting your web browser preferences, in which case you may still use our Service, but it may interfere with some of its functionality. Cookies and similar items are not used by us to automatically retrieve personal data from your computer without your knowledge.
If you delete your cookies, change browsers or use a different cookie, our cookie (or an opt-out cookie) may no longer work and you will have to reinput (or opt-out) again.
6. Automatically Collected Data
When you access the Service or open one of our HTML emails, we may automatically record certain data from your system by using cookies and other types of tracking technologies. This "automatically collected" data may include Internet Protocol address ("IP Address"), a unique user ID, device type, device identifiers, browser types and language, referring and exit pages, platform type, version of software installed, system type, the content and pages that you access on the Service, the number of clicks, the amount of time spent on pages, the dates and times that you visit the Service, and other similar data. Depending on the law of your country of residence, your IP address may legally be considered personal data.
7. Analytics and Conversion Tracking We use analytics services that use cookies, JavaScript and similar technologies to help us analyze how users use the Service. The information generated by these services about your use of the Service (including your IP address or a truncated version of your IP address) is transmitted to and stored by analytics service providers on their servers. Those service providers will use this information for the purpose of evaluating your, and other users’, use of the Service, compiling reports for us on website activity and providing other services relating to website activity and Internet usage.
We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
We use cookies on our site for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.
Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.
Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit https://tools.google.com/dlpage/gaoptout.
We also use Google conversion tracking and/or similar services to help us understand your and other users’ use of the Service. Please see https://support.google.com/adwords/answer/1722022?hl=en for more information about conversion tracking provided by Google.
8. Security The security of your personal data is very important to us. When we collect your personal data online, we use reasonable efforts to protect it from unauthorized access by developing and providing the Service with reliable providers such as Amazon and Google. However, due to the inherent open nature of the Internet, we cannot guarantee that your personal data will be completely free from unauthorized access by third parties such as hackers and your use of our Service demonstrates your assumption of this risk. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the data we collect. Only those employees who need access to your data in order to perform their duties are authorized to have access to your personal data. For more information on protecting your privacy, please visit www.ftc.gov/privacy.
9. Your Disclosures In Blogs and Other Social Media You should be aware that personal data which you voluntarily include and transmit online on the Service or in a publicly accessible blog, chat room, social media platform or otherwise online, or that you share in an open forum such as an in-person panel or survey, may be viewed and used by others without any restrictions. We are unable to control such uses of your personal data, and by using the Service or any other online services you assume the risk that the personal data provided by you may be viewed and used by third parties for any number of purposes.
If you connect to a third party service such as Facebook or Twitter through an icon or link on the Service or otherwise link your WeAdmit account with a third party service, we may share the contents of your post and associated data (such as your user name, the fact that your connection originated from the Service, and other relevant usage and diagnostic data) with such third party. With your one-time consent, we may also send data about the content you watch and your activities on the Service to such third parties. Once such data is shared, the use of your data will be subject to that service's privacy policy and this Privacy Policy will not apply.
10. California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting personal data from California consumers to post a conspicuous privacy policy on its website stating exactly the data being collected and those individuals or companies with whom it is being shared.
According to CalOPPA, we agree to the following: Users can visit our site anonymously.Once this Privacy Policy is created, we will add a link to it on our home page or, at a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above. You will be notified of any Privacy Policy changes: On our Privacy Policy Page. Via an email alert to the email address that you provided upon sign-up (or which you subsequently changed by alerting us in accordance with this Privacy Policy).You change your personal data: By emailing us.
11. Protection for Children and Students We generally do not collect personal data from children under the age of 13. If at any time in the future we plan to collect personal data from children under 13, such collection and use, to the extent applicable, shall, when required, be done in compliance with the Children’s Online Privacy Protection Act (“COPPA”) and appropriate consent from the child’s parent or guardian will be sought where required by COPPA. When we become aware that personal data from a child under 13 has been collected without such child’s parent or guardian’s consent, we will use all reasonable efforts to delete such data from our database.
Any collection of student educational records by us will comply with the Family Educational Rights and Privacy Act of 1974 (“FERPA”) and California Assembly Bill No. 1584.
More information on FERPA can be found here:
https://www2.ed.gov/policy/gen/guid/fpco/ferpa/index.html
More information on California Assembly Bill No. 1584 can be found here:
https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201320140AB1584
12. Other Services As a convenience to you, we may provide links to third-party Services from within our Service. We are not responsible for the privacy practices or content of these third-party sites. When you link away from our Service, you do so at your own risk.
13. Changes to this Privacy Policy We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. However, if at any time in the future we plan to use personal data in a way that materially differs from this Privacy Policy, including sharing such data with more third parties, we will post such changes here and provide you the opportunity to opt-out of such differing uses. Your continued use of the Service and our services following the posting of any changes to this Privacy Policy means you accept such changes.
14. User Access to Data:
You have the right to request access to the data information we have stored on you. You can do this by contacting us at hello@weadmit.com. We will make sure to provide you with a copy of the saved data particular to you. In order to comply with your request, we may ask you to verify your identity. We will fulfill your request by sending an electronic copy unless you expressly specify a different method of receipt.
15. Data Correction and Deletion:
If you believe the data WeAdmit has collected on you is incorrect, you are encouraged to contact us to update it. Any data that is no longer needed for the purposes specified in this Policy will be deleted. You may request to have your data updated or deleted at any point by emailing us at hello@weadmit.com.
16. Opt-Out Process All unsubscribe or opt-out requests may be made via the website or mobile application or by clicking the “unsubscribe” link at the bottom of the email. We will process your request within a reasonable time after receipt. However, we are not responsible for, and in some cases we are incapable of, removing your personal data from the lists of any third party who has previously been provided your data in accordance with this Privacy Policy or your consent. You should contact such third parties directly. If you would like to update or correct any personal data that you have provided to us, please email us at hello@weadmit.com and once we confirm your data, we will update such data within a reasonable amount of time.
17. Communications with WeAdmit By providing your contact information through channels including but not limited to your email address and phone number (collectively the “Channels”) to us, you expressly consent to receive communications from us. We may use the Channels to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us or our business partners, provided that, we will not give your contact information to another party to promote their products or services directly to you without your consent or as set forth in this Privacy Policy.
By providing your phone number to us, you expressly consent to receive phone calls and/or text messages from us. We will not give your phone number to another party to promote their products or services directly to you without your consent or as set forth in this Privacy Policy.
Any phone calls and/or text messages delivered to your phone or device may cause you to incur extra data, text messaging, or other charges from your wireless carrier. MESSAGE AND DATA RATES MAY APPLY. You are solely responsible for any carrier charges incurred as a result of phone and/or text communications from WeAdmit.
Any communication or material you transmit to us by email or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and nonproprietary. Except to the extent expressly covered by this Privacy Policy, anything you transmit or post may be used by us for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, you expressly agree that we are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to us, as well as any data developed using the content of such communication, without compensation and for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products and services using such information.
18. No Rights of Third Parties This Privacy Policy does not create rights enforceable by third parties, nor does it require disclosure of any personal data relating to users of the Service.
19. Site Terms of Use Use of this Service is governed by, and subject to, the Terms of Use located at https://counselorgenie.com/terms (the “Terms”). This Privacy Policy is incorporated into the Terms. Your use, or access, of the Service constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THE TERMS AND THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE THE SERVICE.
20. Servers Our servers are maintained in the United States. By using the Service, you freely and specifically give us your consent to export your personal data to the United States and to store and use it in the United States as specified in this Privacy Policy. You understand that data stored in the United States may be subject to lawful requests by the courts or law enforcement authorities in the United States.
21. Governing Law This Privacy Policy and our legal obligations hereunder are subject to the laws of California, USA, regardless of your location. You hereby consent to the exclusive jurisdiction of and venue in the courts located in Santa Clara County, California, USA, in all disputes arising out of or relating to the Services.
22. For EU Users
We comply with the General Data Protection Regulation 2016/679 framework as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. WeAdmit has certified that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement.
23. Contact For questions or concerns relating to privacy, we can be contacted at hello@weadmit.com.